Interested in working at FHN?

FHN Workforce Standards – the standards that guide our service

  • Patient focused — The patient is the most important person in our business.
  • Integrity — We are respectful, honest and trustworthy to our commitment and service.
  • Proactive — We anticipate and listen to determine customer needs and expectations. We take action to implement changes to improve customer service and our processes through individual and team initiatives. We anticipate and listen to determine customer needs and expectations. We take action to implement changes to improve customer service and our processes through individual and team initiatives.
  • Compassionate — We interact with extraordinary patience, kindness and respect.
  • Creative — We are flexible and innovative in our delivery of all services.
  • Competent — We know our job and do it well. We seek new opportunities and experiences that will improve and expand our knowledge and skills.

What we expect from our staff

  • Superior customer service
  • Professional conduct
  • Team participation
  • Professional appearance
  • Good attendance


FHN Human Resources
1045 W. Stephenson Street
Freeport, Il 61032
815-599-6336

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