A long History and a Bright Future in Northwest Illinois

From our very first days as the Globe Hospital in 1902 to 2002 and beyond, FHN has been committed to the health and well-being of the people of northwest Illinois and southern Wisconsin.

Exceptional Healthcare ... Every Step of the Way

Our network of Family Healthcare Centers across northwest Illinois means FHN has services nearby for all ages, so every member of your family can receive caring, personal, professional healthcare.

An average of 1,500 people visit FHN each day for their healthcare needs (that's more than 525,000 patient visits per year). FHN is the only healthcare provider in our service area that offers affiliations with all three major hospitals in Rockford, Illinois, as well as with the University of Wisconsin Hospital and Clinics in Madison, Wisconsin.

We see each patient interaction as a serious responsibility that requires clinical expertise, access to the latest in medical technology and a level of trust and commitment that is earned by our people, our products and our processes.

The FHN healthcare system encompasses:

FHN Family Healthcare Centers and FHN Specialty Care Centers
  • Average 1,500 daily visits; 560,000 patient contacts annually
  • 100+ medical providers
  • 40 specialties
  • 23 locations in 5 counties across northwest Illinois
  • Complete cancer care at the FHN Leonard C. Ferguson Cancer Center at FHN Memorial Hospital, with a 3-Day Guarantee: A patient newly diagnosed with cancer will see a specialist for a follow-up appointment within 3 business days of diagnosis
  • Hospice care
  • Behavioral and mental health care at FHN Family Counseling Centers in Stephenson and JoDaviess counties
  • Just One Call: Find a primary care provider and book your first appointment with just one call (during business hours) to our Physician Referral Center – 1-877-600-0346, ext. 965.
  • Advanced wound treatment including hyperbaric oxygen therapy at the Center for Wound Care at FHN
  • Immediate care with no appointment at FHN FastCare inside Freeport Shopko
  • Urgent Care and occupational health services provided in partnership with Physicians Immediate Care, Inc.
FHN Memorial Hospital
  • 24-hour emergency care
  • 77 on-staff physicians
  • Hospitalist program
  • 100% private patient rooms - first in the region
  • Complete cardiac and peripheral vascular care at the FHN Judy and Virgil Bocker Cardiovascular Center
  • Only entity in the region to offer highly personalized TruMatch® knee replacement surgery
  • In-room labor, delivery and recovery in the FHN Family Birthing Center
  • Sleep Center, Pain Clinic, Vein Center
  • Diagnostic capabilities include MRI, CT and comprehensive laboratory services and the all-digital FHN Women's Diagnostic Center featuring mammography, ultrasound and MRI
  • eICU® enables critical-care patients to stay close to home and family
  • Surgical services include laparoscopic and vascular surgery, orthopaedics, obstetrics, gastroenterology, urology
  • Emergency Department offers therapeutic hypothermia to help reduce brain injuries resulting from cardiac arrest and a teleneurology program to provide state-of-the-art care for neurological emergencies 24/7
  • Received the American Heart Association/American Stroke Association’s Get With The Guidelines® – Stroke Gold Plus Quality Achievement Award in 2017
  • Satellite Education Center for Illinois Poison Control Center – one of just 12 in Illinois

Our Promise

As part of your community, we will provide personal, professional and caring healthcare for your entire family. We will provide or find the services you need to make your life better. We will follow through to make sure you are satisfied. We are committed to excellence and your well-being is the entire reason for our existence.

People Are a Priority at FHN

The people of FHN know the specifics of our own jobs as well as the system's "big picture" objective: To focus on patients' well-being. Every employee who comes into contact with you - from check-in to check-out, from your family doctor to the food service staff - is committed to this promise. We are dedicated to making sure you are pleased with your care.

This commitment has not gone unrecognized. FHN consistently ranks higher than the national average when it comes to patient satisfaction, and we continually set extremely demanding goals in this area. FHN also is dedicated to employee satisfaction, which helps us attract a talented and dedicated workforce and maintain a low employee turnover rate. For example, we participated in a national survey with 400 other companies on work/life initiatives conducted by Mercer and Bright Horizons. FHN ranked among the top 5 percent in this benchmark survey.

Other recognition has included kudos from Working Woman magazine, which named FHN one of the best places in the nation for mothers to work, and the AARP, which in 2003 included FHN as one of just two Illinois companies to be included on their list of the 25 Best Employers for Workers Over 50. Clearly, whether patient or employee, people are a priority at FHN.

Your Home Is Our Home, Too

We're a part of your community. And we want to keep it healthy, both economically and physically - at work, at play, on the farm, at school and at home.

In 2006, we formed a partnership with the Stephenson County Health Department to provide healthcare services for the uninsured, underinsured and medically indigent at the FHN Community Healthcare Center, located at the former Crusader Community Clinic inside the Health Department building. And in support of the local United Way, each year our employees make their personal contributions, averaging over $40,000, and also serve in leadership positions for many community organizations and boards.

Let our People, Products and Processes Help Keep You Well

FHN is a community healthcare system, comprised of local experts, inspired by global innovation and grounded by ethical leadership. As your partner in health, you can count on us to focus on your well-being and furnish you with exceptional healthcare every step of the way.

Contact Us

For general questions about FHN, call 815-599-7346 or toll-free 1-877-6000-FHN (1-877-600-0346).

For help in finding a provider, call the FHN Physician Referral Center at 815-599-7060 or toll-free 1-877-6000-FHN (1-877-600-0346) ext. 965.