The current COVID-19 (novel coronavirus) outbreak is a continuously developing story. FHN continues to participate in webinars and conference calls with local, state, regional, and national experts to be advised of the current status and next steps with respect to confirmed cases of COVID-19 (novel coronavirus) in the United States.
The following symptoms, which are not the same as those for the common cold, may appear 2-14 days after you've been exposed to COVID-19:
Stay at home if you begin to feel unwell, even with mild non-specific symptoms such as headache and slight runny nose, until you recover.
If the symptoms worsen or persist, call your healthcare provider or (815-599-6412).
If you develop serious symptoms, call (815-599-6412). Symptoms that call for immediate medical attention include:
Due to the limited number of tests available nationwide at this time, this testing is by appointment only and must be scheduled in advance; individuals without appointments who arrive at the site will be asked to return only if an appointment has been scheduled through the testing scheduling number 815-599-6412.
Callers will be screened, which means asking questions about any current symptoms, recent travel, and interactions with others, as well as determining if callers may be at higher risk for complications from COVID-19 as outlined below. Answers to these screening questions will determine if callers meet testing criteria and will provide direction for the next course of action, which may include testing at FHN's mobile location.
People with fever and/or signs of lower respiratory illness such as cough or shortness of breath (not symptoms of a typical cold or upper respiratory condition) and meet any of the below criteria may be tested:
The COVID-19 test is a nasopharyngeal specimen swab, sometimes referred to as an NP swab or test. A long swab is inserted deep into the nasal cavity, often around 3 inches beyond where the nose attaches to the rest of the head, until the patient coughs.
FHN's mobile test site is in the parking lot of the FHN Specialty Care – Harlem Avenue, 25 North Harlem Avenue (enter from Harlem Avenue) just north of FHN Memorial Hospital. Patients arriving for testing must present a photo ID upon arrival to confirm their appointment.
While there is currently no treatment for COVID-19, people who are mildly ill can be safe at home. While at home, as much as possible, they should stay in a specific room if living with others and away from other people who may visit.
Avoid Spreading Germs
Those who feel they need medical attention should contact their healthcare provider or local healthcare organization, who can evaluate whether they remain at home or need further testing or treatment. Please do not go to any Emergency Department expecting to be tested unless in medical distress.
If you are enrolled in FHN's online information portal MyFHN, use the "message" capability to send a message directly to your FHN provider about your symptoms. He or she may ask you to call their office and talk to a nurse.
Anyone, including people who are not FHN patients, can also use FHNow, FHN's telemedicine service, 24 hours a day, 7 days a week. Callers do not need to have an FHN provider, and can speak face-to-face with a healthcare provider via videoconference on phones, tablets, or laptop computers. It's fast and easy to sign up - visit www.fhn.org/FHNow for instructions and more information. (An online visit with FHNow is $59.)
FHN Memorial Hospital has implemented additional visitor restrictions:
No visitors for patients hospitalized for general treatment/procedures except for emergencies or end-of-life situations
Only one significant other allowed at a time for new mothers/babies in the Birthing Center; no siblings or other visitors under 18
One visitor at a time for Emergency Room patients; no visitors under 18
Please visit the main registration desk during business hours if you have questions, or the check-in desk in the ER after hours or for ER questions.
Thank you for helping us contain this highly contagious disease.
FHN Office Practices have implemented the following visitor restrictions:
If possible, please attend your appointment alone. If needed, one significant other will be allowed in the patient room.
Pediatric Patients under the age of 18: one parent or guardian will be allowed in the patient room.
Please note, patient and significant other may be required to wear a mask for the entire visit.
Thank you for helping us keep our community safe during this time.
Please feel free to download the attached flyers for businesses and organizations to print and post:
Please review the following resources to find out more about the virus and what can be done to help prevent its spread:
Listen to Kathryn Martinez, FHN Chief Operating Officer, talk about FHN's preparations for outbreak.
Listen to Mark Gridley, FHN President, CEO, talk about the Coronavirus.
Listen to Gabriel Gonzalez, Assistant Vice President of Behavioral Health at FHN, talk about mental health during this outbreak.
FHN's Infection Preventionist Margie Kochsmier, MSN, RN, CMSRN, talks about COVID-19.
The best way to avoid spreading (or catching) any illness is to:
Good advice about the importance of cleaning your phone.