About Us

Exceptional Healthcare...Every Step of the Way

FHN is a regional healthcare system committed to the health and well-being of the people of northwest Illinois and southern Wisconsin. We have services nearby for all ages, so every member of your family can receive caring, personal, professional healthcare.

An average of 1,400 people visit FHN each day for their healthcare needs (that's more than 525,000 patient visits per year). FHN is the only healthcare provider in our service area that offers affiliations with all three major hospitals in Rockford, Illinois, as well as with the University of Wisconsin Hospital and Clinics in Madison, Wisconsin.

We see each patient interaction as a serious responsibility that requires clinical expertise, access to the latest in medical technology and a level of trust and commitment that is earned by our people, our products and our processes.

The FHN healthcare system encompasses:

  • FHN Memorial Hospital, located in Freeport, Illinois
  • Over 100 medical and allied health staff
  • Over 39 specialties
  • 11 regional locations in six counties
  • 4 Family Healthcare locations in Freeport
  • 3 Specialty Care locations in Freeport
  • FHN Leonard C. Ferguson Cancer Center
  • FHN Family Dental Care
  • FHN Family Counseling Center
  • Occupational health services
  • Hospice
  • Chiropractic care and acupuncture
  • Northern Illinois Health Plan – serving more than 17,000 individual members

About FHN Memorial Hospital:

  • 146 licensed beds
  • 24-hour emergency care
  • eICU unit, linking our experienced, caring staff round-the-clock with a University of Wisconsin e-Care team of professional intensivists and critical care nurses
  • Satellite Education Center for the Illinois Poison Control Center (one of only 12 in the State of Illinois)
  • Over 75 physicians on active and associate medical staff – 100% are board-certified or board-eligible
  • Up-to-the-minute equipment and services, including a cardiovascular center
  • Surgery capabilities for procedures ranging from a simple tonsillectomy to sophisticated vascular surgery
  • Specialty service areas such as a Sleep Center, Pain Clinic, Spine Center and Family Birthing Center

Our Promise

As part of your community, we will provide personal, professional and caring healthcare for your entire family. We will provide or find the services you need to make your life better. We will follow through to make sure you are satisfied. We are committed to excellence and your well-being is the entire reason for our existence.

People Are a Priority at FHN

The people of FHN know the specifics of our own jobs as well as the system's "big picture" objective: To focus on patients' well-being. Every employee who comes into contact with you – from check-in to check-out, from your family doctor to the food service staff – is committed to this promise. We are dedicated to making sure you are pleased with your care.

This commitment has not gone unrecognized. FHN consistently ranks higher than the national average when it comes to patient satisfaction, and we continually set extremely demanding goals in this area. FHN also is dedicated to employee satisfaction, which helps us attract a talented and dedicated workforce and maintain a low employee turnover rate. For example, we participated in a national survey with 400 other companies on work/life initiatives conducted by Mercer and Bright Horizons. FHN ranked among the top 5 percent in this benchmark survey.

Other recognition has included kudos from Working Woman magazine, which named FHN one of the best places in the nation for mothers to work, and the AARP, which in 2003 included FHN as one of only two Illinois companies to be included on their list of the 25 Best Employers for Workers Over 50. Clearly, whether patient or employee, people are a priority at FHN.

Your Home Is Our Home, Too

We're a part of your community. And we want to keep it healthy, both economically and physically – at work, at play, on the farm, at school and at home.

In 2006, we formed a partnership with the Stephenson County Health Department to provide healthcare services for the uninsured, underinsured and medically indigent at the FHN Community Healthcare Center, located at the former Crusader Community Clinic inside the Health Department building. And in support of the local United Way, each year our employees make their personal contributions, averaging over $40,000, and also serve in leadership positions for many community organizations and boards.

Let our People, Products and Processes Help Keep You Well

FHN is a community healthcare system, comprised of local experts, inspired by global innovation and grounded by ethical leadership. As your partner in health, you can count on us to focus on your well-being and furnish you with exceptional healthcare every step of the way

Contact Us

  • For general questions about FHN, call 815-599-7346 or toll-free 1-877-6000-FHN (1-877-600-0346)
  • For help in finding a provider, call the FHN Physician Referral Center at 815-599-7060 or toll-free 1-877-6000-FHN (1-877-600-0346) ext. 965
  • View a general FHN Location/Provider Directory