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Go Green with Paperless Explanation of Benefits Statements from NIHP

6/25/2012

Members of the Northern Illinois Health Plan can now choose to receive their Explanation of Benefits (EOBs) online, eliminating the need for paper statements for each healthcare, dental and vision claim filed.

“We've found that our customers like the ability to keep their EOBs electronically – both from a ‘green' viewpoint and as a way to eliminate paper clutter – so we are offering everyone the opportunity to sign up for email notification of claims,” says Sandra Collier, customer service supervisor with NIHP. “A healthy family can accumulate hundreds of pages of EOB documentation a year, and saving all that paper takes space. With paperless EOBs, you can keep your family's health records indefinitely and not take up space in your home.”

NIHP members can choose paperless EOBs by logging on to www.nihp.com, and clicking on “NIHP Online Access,” which will route you to their secure claims website. Once you've logged on there, click on “My Profile” and check the box stating “I would like to view my medical paper statements (EOBs) online instead of receiving statements via US Mail,” and click the “save” button. (Members who do not have an existing online account must first create an account.)

For more information on paperless EOBs, contact the NIHP Customer Service Department toll-free at 1-800-723-0202.