Flooding Update

Information from the Illinois Department of Public Health on cleaning up after a flood


The governor has declared most of northwest Illinois a disaster area due to recent flooding. If you have questions regarding area roads or conditions, please contact the Stephenson County EMA Office at 815-599-0344.

FACC is functioning as a shelter for those who have been affected by the flooding – click here for more information.

Information about a disaster declaration


Salvation Army Looking for Volunteers


Update: Damage Assessment Call Center in Stephenson County now available to call 24/7


As the population of Stephenson County continues to deal with the aftermath of recent storms, residents are asked to contact the Damage Assessment Call Center at 815-801-0004 to report damages related to the storms that occurred between July 20th and July 22nd. Operating hours for the call center have expanded and residents can now call 24 hours per day. The information collected will be used to assist with the request to the State of Illinois for disaster assistance.

Callers will need to provide the following information:

  • Address affected
  • Information about the address (single family, multi-family, own, rent, business, etc)
  • Depth of water in basement / crawlspace
  • Depth of water on first floor
  • Basement living area
  • Insurance information
  • Structural damage
  • Name and phone number

Residents are reminded to document any effects from the storm, utilizing video and pictures whenever possible. Those impacted should maintain receipts from any purchases or expenses incurred as a result of the storm. IF any reimbursement becomes available it is essential to be able to provide this documentation of the damage and costs incurred.

Contrary to current rumors, the Federal Emergency Management Agency is NOT in Stephenson County and is NOT currently providing assistance to the residents of the county. All response and recovery efforts are currently being handled at a local level.

Further information regarding assistance available to county residents and on-going recovery efforts within the County will be released in a separate Public Service Announcement (PSA) as soon as possible.